Performance indicators matter. But metrics alone rarely change behavior.
In Part 2 of our opening conversation, we turn to the practice of leadership feedback – and what makes it effective in real organizational contexts.
Together with John Antonios, Executive Coach and Leadership Assessor, we explore:
• The role of qualitative insight alongside quantitative measures
• Why trust and context shape how feedback is received
• The importance of timeliness and focusing on specific behaviors
• Whether meaningful feedback must be formal – or whether informal conversations can be more impactful
KPIs are critical. But sustainable leadership performance depends on how feedback is interpreted, internalized, and acted upon.
This is Part 2 of a three-part conversation examining leadership through the lens of assessment, psychology, and lived experience.
If you’re interested in leadership development that goes beyond metrics and into behavior, judgment, and trust, this conversation is for you.
